Shipping and Returns
Our goal is for every customer to be completely satisfied with their purchase. If that’s not the case, please let us know and we’ll do our best to work with you to find a solution. Contact us at: hello@oshibori-concept.com
All our shipments are handled by UPS, ensuring reliable and fast international service.
Standard UPS: 2 to 5 business days depending on your location
UPS Express: 24 to 72 hours for urgent orders
For customized products, please allow an additional 5 to 15 business days for production, depending on the quantity and level of customization.
For any urgent or specific requests, our team will respond promptly:
Email: hello@oshibori-concept.com
How to Use Oshibori
The minimum order is 50 oshibori, which is equivalent to one standard carton.
This also applies to models with semi-customization (logo or text). For the 6-gram size, the minimum order is 100 units, packaged in sets of 100.
Our Oshibori is a single-use towel, so it is meant to be discarded after use. However, there’s nothing stopping you from collecting your used towels and washing them in a washing machine at 30°C. They won’t retain any odor and will simply be dry towels again.
We recommend storing Oshibori at temperatures below 25 degrees at home. However, please note that for large orders, Oshibori Concept™ offers to store part of your production in its warehouse.
Oshibori is a refreshing towel made entirely from cosmetic ingredients, designed for use on the hands and face.
Oshibori Concept™ is committed to complying with the requirements of European Regulation 1223/2009 on cosmetic products, adhering to industry standards, and ensuring the quality of its products. Our factory has been ISO 22716 certified by Intertek since April 2018.
You can customize your Oshibori with text or your logo directly on our website. If you would like more information or a quote, please feel free to contact us.
The Oshibori can be used hot or cold. To maximize its cooling effect, you can place your Oshibori in the refrigerator (in its case) a few hours before use. A cold Oshibori is particularly refreshing after a decongestant treatment, for example, or in hot climates.
The Oshibori can be used at room temperature, warm, or cold. You can place your Oshibori in its case in the microwave for a few seconds (the time varies between 5 and 10 seconds depending on the microwave). The Oshibori will stay warm for 7 to 10 minutes after being heated.
Any other questions?