What is an oshibori?

An oshibori is simply a damp towel intended to help you clean yourself when running water isn’t available. It is generally known for providing comfort and is a telltale sign of excellent service. It is common to see them served in Japanese restaurants, bars, airports, and even long-distance trains (such as the Shinkansen). Oshibori are also served on JR Express trains throughout Japan.

Simply put, an oshibori is a small white towel that has been soaked in clean water (cold or hot). The water is then wrung out, leaving the towel damp but not dripping. It is then folded or rolled up and placed in plastic bags or containers to keep it moist.

Customers can use it either to wash their hands, to cool off their face in the summer (with cool towels), or to warm up in the winter (with warm towels).

The History of the Oshibori

The oshibori originated in Japanese tea houses in the early 1600s. Travelers who stopped at these tea houses were offered these damp towels as a gesture of welcome and comfort after a long journey. Over the centuries, this custom has become a symbol of hospitality in Japan and remains a staple in many establishments to this day.

Modern Uses of the Oshibori

• Fine-dining restaurants and cocktail bars
• Spas and luxury hotels
• Aircraft and premium airlines
• Private events and VIP experiences

Why use oshibori in your establishment?

Offering oshibori to your customers is a simple yet thoughtful gesture that enhances their comfort and satisfaction.

At Oshibori Concept, we supply premium oshibori to hotels, restaurants, and airlines around the world to enhance the customer experience and reinforce these establishments’ reputation for excellence.

Discover our collection of Oshibori

Quick FAQ on Oshibori

How should an oshibori be served? In an individual pouch or on a small tray, served hot or cold depending on the season.

What is the shelf life? 24 months

Can oshibori be customized? Yes, we offer custom packaging in your establishment’s colors.