Where Should You Offer Oshibori? 9 Ideas to Enhance the Customer Experience

The oshibori is much more than just a scented wet towel. Inspired byJapanese tradition, it is now used by establishments that want to offer a more refined, memorable, and premium experience.

Thanks to its convenient size and great versatility, the oshibori fits naturally into many settings. Served hot or cold depending on the season, it becomes a genuine gesture of hospitality that leaves a lasting impression from the very first moment.

Find out where to offer oshibori to enhance your establishment and create a unique customer experience.

9 Ideas to Enhance the Customer Experience

Hotels

A customer's arrival is a key moment.

Offering an oshibori at the front desk, in a suite, or in a guest room helps create a refined first impression. More original than a piece of chocolate or a simple welcome gift, it immediately conveys a sense of comfort and thoughtfulness.

Oshibori are also very popular as a token of appreciation when guests are leaving.

L'Apogée Courchevel, a luxury hotel nestled in the heart of the French Alps, offered its guests warm oshibori towels to welcome them and provide a moment of comfort after a day on the slopes.

Restaurants

In a fine-dining restaurant, just as in a high-end establishment, every detail contributes to the experience.

Serving an oshibori before or after a meal is an elegant way to welcome guests while providing an immediate sense of freshness and well-being.

A small gesture that helps make the service more memorable.

Spas & Wellness Centers

The spa is probably one of the places where the oshibori really comes into its own.

At the front desk, he helps the guest get ready for a relaxing experience.

During the treatment, a warm oshibori provides an extra sense of comfort.

After a massage or a decongestant treatment, a chilled oshibori provides a pleasant sensation of freshness.

Gyms & Fitness Clubs

After a workout, the little touches make all the difference.

Whether at the front desk, in the locker rooms, or on the way out of the sports facilities, oshibori allow members to cool off while enhancing their perception of service quality.

Club Med Gym offered oshibori to its members to enhance their wellness experience after their workouts. 

Airports & VIP Lounges

In premium spaces, every detail contributes to passengers' comfort.

Offer an oshibori in a VIP lounge or lounge creates a warm, upscale atmosphere and enhances the waiting experience.

Private Aviation & Premium Transportation

Private jets, premium airlines, VIP transfers, or chauffeur services...

The oshibori has become a symbol of high-end hospitality. Served upon boarding or while on board, it creates a first impression that passengers particularly appreciate.

Jetex, the global leader in business aviation services, has begun offering oshibori to its passengers and crew to provide an even more refined experience.

Events

Weddings, seminars, conventions, product launches, or private events...

Oshibori add a touch of elegance and can be customized with your brand identity or event theme.

A unique way to provide an experience your guests will remember.

Paris Saint-Germain’s Qatar Airways Executive Club offered oshibori to its guests to enhance their experience at events and matches at the Parc des Princes.

Retail & Luxury Boutiques

In premium stores, the experience is no longer limited to the purchase itself.

Welcoming a customer with an oshibori helps build a special relationship and reinforces the perception of quality associated with your brand.

At home

Oshibori are also popular in people's homes.

Whether it's a dinner party, a reception, or a celebration, they let you welcome your guests in style with personalized packaging, messages, or themes tailored to each occasion.

Why should you incorporate oshibori into your establishment?

No matter what industry you're in, oshibori help create an instant sense of well-being while enhancing your brand image.

It's a simple, space-saving gesture that is particularly appreciated in environments where service and the customer experience are of the utmost importance.

Discover our collection of oshibori and find the right solution for your establishment.