Privacy Policy

European Privacy Policy of Oshibori Concept International

 

Welcome to the Oshibori Concept privacy policy page. Oshibori Concept respects your privacy and is committed to protecting your personal data.

1. Introduction

This privacy policy explains how Oshibori Concept uses your personal data when you visit our site, interact with us and purchase our goods. It also describes your right to privacy and how the law protects you. It is important that you read this privacy policy as well as any other privacy policy we provide to you, so that you are aware of why we use your data and how we do so.

2. Our website and the company Oshibori Concept :

Our website www.oshiboriconcept.com sells single use scented refreshing towels with customizable packaging.

This website is not intended for children and we do not collect any data from children.

Oshibori Concept International is the data controller for this site and for any processing of personal data done on its behalf.

In this privacy policy, the terms "Oshibori Concept", "we", "us", or "our" refer to the company Oshibori Concept International responsible for processing your data.

3. The personal data we collect about you

Personal data, or personal information, means any information about an individual that can be used to identify that individual. It does not include information where the identity is hidden (anonymous data).

We collect a variety of information about our wonderful customers (you!) and visitors to the Oshibori Concept International website. This personal data is divided into different categories:

• Identity Data includes title, first name, last name, username or similar identifier, and an encrypted version of your login/password. If you interact with us via social networks, your username on those networks may be included.
• Contact Data includes billing address, shipping address, email address and phone numbers.
• Financial Data includes your payment card details.
• Transaction Data includes details of your payments and refunds, and the products you have purchased from us.
• Profile Data includes your username and password, your purchases or orders, your preferences, and any profile data we have added (for example, through the use of analytics and profiling tools).
• Technical Data includes your IP address, login information, browser type and version, time zone and location, browser plug-in types and versions, operating system and platform, and other technologies on the devices you use to access this website.
• Usage Data includes information about how you use our website, products and services.
• Tracking Data includes information that we or anyone else collect about you from cookies and similar tracking technologies, such as web beacons, pixel tags or mobile identifiers.

We do not collect Special Categories of Personal Data (this includes details of your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health information, genetic or biometric data). We also do not collect information relating to criminal offences or convictions. If you use this type of personal data on products that you design on www.oshiboriconcept.com, we will not know about it. Any personal data included on designs or products will be treated as ordinary personal data.

Please keep in mind that if you choose not to share personal data with us or decline certain contact permissions, we may not be able to provide the products and services you request.

4. How is your personal data collected?

We use a variety of methods to collect data about you, including:

Direct Interactions. You can provide us with your Identity Data, Contact Data and Financial Data by filling out our forms or by contacting us by mail, phone, email, chat or social network.

This includes the personal data you provide when you:

Third Party or Publicly Available Sources. We may receive personal data about you from various types of third parties, including:

• Technical Data and/or Tracking Data from analytics providers, advertising networks and information providers;
• Financial Data, Contact Data and Transaction Data from payment service providers and fraud prevention services;
• Identity Data and Contact Data from data partners; and
• data from any third party who is permitted by law to share your personal data with us or to whom you have given permission, such as social networks or review sites.

5. Use of your personal data

We will only use your personal data in accordance with the law. Generally, your personal data will be used in the following cases:

• In order to perform the contract we have or will sign with you. For example, when you purchase our products, this is a contract.
• When it is necessary for our (or a third party's) legitimate interests and your fundamental interests and rights do not override them. For example, when we perform anti-fraud checks during the payment process.
• When we need to meet any legal or regulatory obligations. For example, to maintain our sales records for tax compliance.

In general, we do not rely on consent as the lawful basis for processing your personal data, except where required by law, for example for sending direct marketing communications. Where the lawful basis is consent, you have the right to withdraw your consent at any time.

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address and email address.

When you browse our store, we also automatically receive the Internet Protocol (IP) address of your computer to provide us with information that helps us learn about your browser and operating system.

Email Marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SMS Marketing (if applicable): With your permission, we may send you text messages about our store, new products and other updates. Updates include payment reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.

6. Cookies

Cookies help www.oshiboriconcept.com work better and are very useful in the background to make it easier to become an Oshibori customer. Many features you would miss if they were no longer there, like the ease of logging in and moving from page to page or keeping products in your cart when you visit other pages.

Some cookies collect information about how visitors use www.oshiboriconcept.com : for example, which pages are visited most often or whether error messages have appeared on certain pages. These cookies do not collect information that can identify a visitor. All information collected by these cookies is aggregated and used to improve the operation of moo.com.

Some cookies enable www.oshiboriconcept.comdeto remember choices you make (such as your username, language, and region), so we can provide you with enhanced, more personalized features. These cookies may also be used to store your changes in text size, font, or other areas of the web pages that you can customize.

Some cookies collect information about your browsing habits in order to serve you more relevant ads. They are usually placed by advertising networks with our permission. They keep track of your visit to a website and this information is shared with other companies such as advertisers. Often, the targeting or advertising cookies will be tied to the functionality of the site provided by the other company.

When you use www.oshiboriconcept.com, your device or browser may receive cookies from third parties, such as when you use embedded content and social network links. It is important for you to know that we have no access to or control over the cookies used by these third-party companies or sites. We recommend that you visit the third party's website

for more information about their cookies and how to manage them.

You can set your browser to refuse all or certain cookies, or to alert you when sites set or use cookies. Please note that if you disable or reject cookies, some parts of this site may not be accessible or may not function properly.

 

7. Disclosure of your personal data

Your personal data may be shared with the parties listed below for the purposes set out in this privacy policy. Your personal data may also be shared where permitted by law. Your personal data may be shared with the following categories of third parties:

• Vendors and service providers (such as technology providers, payment processing and fraud prevention providers, manufacturers, postal and courier services);
• companies of the Oshibori Concept International group;
• auditors and professional advisors such as bankers, lawyers, accountants and insurers; and
• government, regulators and police.

We require all third parties to ensure the security of your personal data and to treat it in accordance with the law. We do not allow our third party service providers to use your personal data for their own purposes. They only have the right to process your personal data for specific purposes and in accordance with our instructions.

 

8. Payment information

Oshibori Concept uses the PayPal payment processing service to make payments for products on the site. All online payments will be made in accordance with the Payment Card Industry (PCI) data security standard, and your billing information (which is used by these payment processors solely for fraud protection purposes) is encrypted before being sent to them. Subject to the exceptions below, your credit card information is sent directly from your browser to these payment processors. Oshibori Concept never sees your permanent account number (PAN). This means that the payment form is either displayed on another site or in a box on the payment page.

With PayPal, we store only the symbols required to identify the transaction with PayPal, issue refunds, and recognize transactions made via PayPal.

 

9. International Transfers

For any transfer of your personal data outside the EEA, we comply with applicable data protection laws. The mechanisms we may use in an international transfer are as follows:

• Your personal data is transferred to a country whose level of protection is officially considered adequate by the European Commission.
• We may use specific contracts approved by the European Commission that give personal data the same protection as in Europe (called "EU Standard Contractual Clauses").
• When we use U.S.-based vendors, we may send data to them if they are part of the Privacy Shield, which requires them to provide similar protection for personal data shared between Europe and the United States. In the event that the supplier is not certified by the EU-US Privacy Shield, we may use the Standard Contractual Clauses.

Your personal data is shared within the Oshibori Concept International Group, which involves the transfer of your data outside the European Economic Area. To do this, we use the EU Standard Contractual Clauses.

 

10. Data security

We have appropriate security measures in place to prevent your personal data from being accidentally lost, used, altered, disclosed or accessed without authorization. In addition, access to your personal data is limited to employees, agents, contractors and other third parties on a need-to-know basis. They will process your personal data in accordance with our instructions and are subject to the obligation of confidentiality. We have procedures in place to deal with any suspected breach of personal data. You and any relevant regulator will be notified of any such breach where required by law.

 

11. Data retention 

Your personal data will only be retained for as long as is necessary to carry out the purpose for which it was collected. This includes legal, accounting or reporting requirements. In determining the appropriate retention period for your personal data, we consider the amount, nature and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purpose for which the data is being processed and the possibility of achieving that purpose by other means, and applicable legal requirements. By law, for tax purposes, we must retain basic information about our customers (including Contact Data, Identity Data, Financial Data and Transaction Data) for six years from the time they cease to be our customers. We also promise you that you can come back at any time later to reprint the products you previously ordered from us. So, unless you delete this information, we will retain it in order to keep this promise. In some cases, you can ask us to delete your data. See Your Legal Rights below for more information. In some cases, we anonymize your personal data (so that it is no longer associated with you) for statistical or research purposes, in which case we may use it indefinitely, without further notice.

 

12. Your legal rights

If the General Data Protection Regulation is applicable to you because you are in the European Union, you have the following rights regarding your personal data in accordance with the data protection legislation:

• The right to be informed: we have an obligation to inform you about how we use your personal data (which we do in this privacy policy);
• The right of access: this is the right to make a request for access to your data in order to receive a copy of the personal data we hold about you;
• The right of rectification: the right to ask us to rectify personal data concerning you that are incomplete or inaccurate;
• The right to erasure, also known as the "right to be forgotten": In some cases, you can ask us to delete the personal data we have about you (unless there is a compelling legal reason for us to retain it);
• The right to restrict processing: you have the right in certain cases to ask us to suspend the processing of personal data;
• The right to data portability: you have the right to request a copy of your personal data in a common format (e.g. a .csv file);
• The right to object: you have the right to object to the processing of your personal data (for example, by prohibiting us from processing your data for direct marketing purposes); and
• Automated individual decision and profiling rights: you have the right to ask us to be transparent about any profiling we do or any automated decision.

Contact us if you wish to exercise any of the rights described above: SARL Oshibori Concept International, 59, rue Boileau, 75016 PARIS. You also have the possibility to file a complaint with the CNIL. You will not be charged for access to your personal data (nor for the exercise of any other right). However, we may charge you a reasonable fee if your request is manifestly unfounded, repetitive or excessive. In this case, we may also refuse to respond to your request. We may ask you for specific information to confirm your identity and to ensure your right of access to your personal data (or to exercise any other right). This is a security measure to ensure that personal data is not provided to anyone not authorized to receive it. We may also contact you to obtain more information about your request in order to provide you with a faster response. We try to respond to all legitimate requests within one month. This one-month time limit may be exceeded if your request is particularly complex or if you have made several requests. In this case, we will notify you and keep you informed.

 

13. Changes to the Privacy Policy

The General Data Protection Regulation is new, and ICO continues to issue new guidance for companies to comply. As such, you may see small updates to our privacy policy over the next few months. Please check it out and read it from time to time. Thank you.

 

14. Marketing not SMS

By entering your phone number at checkout and initiating a purchase, signing up via our subscription form or a keyword, you agree that we may send you SMS notifications (for your purchase, including abandoned cart reminders) and SMS marketing offers. SMS marketing messages will not exceed 3 per month. You acknowledge that consent is not a condition of purchase.
If you wish to unsubscribe from receiving SMS marketing messages and notifications, respond with "STOP" to any mobile message sent by us or use the unsubscribe link we have provided in any of our messages. You understand and agree that alternative methods of unsubscribing, such as using alternative words or requests, will not be considered a reasonable way to unsubscribe. Message and data rates may apply.
If you have any questions, please text "HELP" to the number that sent you the messages. You can also contact us for more information. If you wish to unsubscribe, please follow the procedures above.